Operations Lead (m/f)

Join Civitta - an international company with 750+ colleagues across 20+ countries. We focus on management consulting, funding, and digital solutions. Originating from Central and Eastern Europe, we also deliver projects across Central Asia, the Middle East, and the United States. Are you passionate about optimising internal processes and ensuring seamless operations? Our Headquarters stream is the cornerstone that supervises HR, recruitment, marketing, finance, administration, legal, and other internal functions. We are dedicated to developing effective, cutting-edge solutions that support our teams and propel our company to success. If you thrive in a fast-paced environment and are eager to play a key role in our pursuit of operational excellence, come aboard and become an integral part of our journey towards continuous improvement.  Take the step towards your journey with us and join us as a Operations Lead in Croatia. You will: - Manage local operations and oversee the financial budget for the Croatian entity - Handle banking operations, including payment entry, approval, and release processes - Support and coordinate local financial activities, including budgeting, invoicing, cash flow planning, salary payout coordination, yearly closing procedures, and cooperation with the external accounting partner - Coordinate business trip documentation, per diems, and related financial processes in collaboration with accounting - Ensure smooth HR operations and compliant HR document flow in accordance with the Croatian Labour Act (Zakon o radu) - Coordinate employment contracts, annexes, onboarding, offboarding, and termination documentation in partnership with central HR and payroll teams - Support local recruitment activities and hiring coordination - Supervise and coordinate the daily work of a junior operations/administrative employee, including task planning, quality control, and on-the-job guidance - Collaborate closely with central Operations, Finance, Payroll, HR, and IT teams on local and regional initiatives - Oversee day-to-day office management and operational activities for the Zagreb office - Manage the local employee benefits budget and support employee-related initiatives

- Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field - Previous experience in accounting, finance, or a related administrative/financial role - Native-level Croatian and upper-intermediate English language skills, both written and spoken - Strong analytical thinking and willingness to learn and develop within a dynamic professional environment - High level of accuracy, responsibility, and attention to detail - Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment - Proficiency in Microsoft Excel and/or Google Sheets - Strong organizational and communication skills with a proactive and solution-oriented mindset